These Terms and Conditions govern your use of the ace65 platform. Please read them carefully before registering or placing any bets. By creating an account on ace65, you confirm that you have read, understood, and agreed to everything set out here.
These Terms and Conditions cover everything from how your ace65 account works to how we handle payments, bonuses, and responsible gaming. Here's a quick overview of the most important areas.
You must be at least 18 years old to register and use ace65. We verify age during registration and reserve the right to request documentation at any time. Accounts found to belong to underage users will be closed immediately and any balance forfeited.
ace65 supports bKash, Nagad, and Rocket for deposits and withdrawals. Withdrawals are processed in under four minutes on average. All transactions must originate from payment accounts registered in your own name — third-party payments are not permitted.
All bonuses and promotions on ace65 come with specific wagering requirements and time limits. Bonuses cannot be withdrawn as cash until the wagering requirement is met. Attempting to abuse bonus offers will result in the bonus being voided and the account reviewed.
You are responsible for keeping your login credentials secure. ace65 will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact support immediately. We are not liable for losses resulting from shared or compromised credentials.
All games on ace65 use certified random number generators. Any attempt to manipulate game outcomes, exploit software bugs, or use automated betting tools is strictly prohibited and will result in immediate account suspension and forfeiture of all balances.
ace65 provides deposit limits, session time reminders, and self-exclusion options to every account holder. These tools are available from your account dashboard at any time. We encourage all players to use them as part of a healthy approach to gaming.
These Terms and Conditions constitute a legally binding agreement between you and ace65. By registering an account or placing a bet on ace65, you confirm that you are at least 18 years old, that you have read and understood these terms, and that you agree to be bound by them. If you do not agree, please do not use the platform.
To register and use ace65, you must meet the following eligibility requirements. These are not optional — they are conditions of access to the platform. ace65 reserves the right to verify eligibility at any point and to close accounts that do not meet these requirements.
You must be at least 18 years of age to create an account on ace65. This is a firm requirement with no exceptions. If we have reason to believe that an account holder is under 18, we will suspend the account immediately pending age verification. Any winnings accumulated during a period of underage use will be forfeited. We take underage gambling seriously and have systems in place to detect and prevent it.
Each person is permitted to hold only one ace65 account. Creating multiple accounts — whether under the same name, different names, or using different devices — is a violation of these Terms and Conditions. If duplicate accounts are detected, all accounts associated with that individual will be closed and any balances may be forfeited. If you have accidentally created a duplicate account, contact support immediately to resolve the situation.
ace65 may ask you to verify your identity before processing your first withdrawal or if unusual activity is detected on your account. This is a standard security measure designed to protect you and the integrity of the platform. Verification is typically completed within 24 hours.
Your ace65 account is your responsibility. The rules in this section exist to protect both you and the platform. Please read them carefully — violations can result in account suspension or permanent closure.
You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login details with anyone, including friends or family members. ace65 will never ask for your password through any channel — if you receive a message asking for your password, treat it as fraudulent and report it to support immediately.
An account is considered inactive if there has been no login or betting activity for a period of 12 consecutive months. ace65 reserves the right to apply a monthly maintenance fee to inactive accounts after this period. You will be notified by email before any fee is applied. To avoid inactivity fees, simply log in to your account at least once every 12 months.
Using multiple accounts, sharing accounts, using VPNs to circumvent geographic restrictions, or engaging in any form of collusion or fraud will result in immediate account suspension and forfeiture of all balances. ace65 uses advanced fraud detection systems and investigates all suspicious activity thoroughly.
ace65 supports bKash, Nagad, and Rocket as payment methods. All transactions on the platform are processed in Bangladeshi Taka (BDT). The following rules apply to all deposits and withdrawals made through ace65.
ace65 processes withdrawals in under four minutes on average. This is one of the platform's core commitments to Bangladesh players. Withdrawals are sent to the same payment method used for your most recent deposit, subject to verification requirements.
ace65 processes the vast majority of withdrawals in under four minutes. If your withdrawal takes longer than 30 minutes and you have not received a notification from our team, please contact support with your withdrawal reference number and we will investigate immediately.
All transactions on ace65 are conducted in Bangladeshi Taka (BDT). ace65 does not support foreign currency transactions. If you attempt to deposit from a foreign currency account, the transaction will be declined.
The following rules apply to all betting activity on ace65, across all games including HRG Live, Treasure Hunt, Plinko, Jackpot Bingo, Fortune Bingo, and Crash. Game-specific rules are also available on each individual game page.
All games on ace65 use certified random number generators (RNGs) that have been independently verified. The outcome of every round is genuinely random and cannot be predicted or influenced by any party, including ace65 staff. Published return-to-player (RTP) rates are accurate and consistent with the certified game configurations.
In the event of a technical fault during a game round, ace65 will make every effort to resolve the situation fairly. If a round cannot be completed due to a technical issue, bets placed for that round will be returned to player accounts. ace65 is not liable for losses resulting from internet connectivity issues on the player's side.
ace65 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the terms set out in this section as well as any specific terms attached to the individual promotion. In the event of a conflict, the specific promotion terms take precedence.
Bonus funds cannot be withdrawn as cash until the applicable wagering requirement has been met. The wagering requirement for each bonus is stated clearly in the promotion details. For example, a bonus with a 10x wagering requirement means you must place bets totalling 10 times the bonus amount before the bonus balance becomes withdrawable.
ace65 monitors bonus usage and reserves the right to void bonuses and withhold associated winnings if abuse is detected. Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies specifically designed to clear wagering requirements without genuine play, and coordinating with other players to exploit promotional offers.
Only one bonus can be active on your account at any given time. If you have an active bonus and claim a new one, the existing bonus will be forfeited. Always check your current bonus status before opting into a new promotion.
ace65 is committed to providing a safe and responsible gaming environment. Gambling is entertainment — it should never be used as a way to generate income or to recover financial losses. If you feel that your gambling is becoming a problem, please use the tools available in your account or contact our support team.
For full details on ace65's responsible gaming approach, including how to activate these tools and where to find additional support, please visit our Responsible Gaming page.
ace65 reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reason to believe that the account holder has violated these Terms and Conditions or engaged in fraudulent, abusive, or illegal activity.
You may close your ace65 account at any time by contacting support. Before closing your account, any pending withdrawals will be processed and your remaining balance will be returned to your registered payment method. Accounts closed voluntarily can be reopened by contacting support, subject to verification.
If your account is closed due to a violation of these Terms and Conditions, ace65 reserves the right to withhold any balance in the account pending investigation. Balances associated with fraudulent activity will be forfeited. Legitimate balances will be returned after the investigation is complete.
ace65 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and functioning correctly at all times, we cannot guarantee uninterrupted service and are not liable for losses resulting from circumstances outside our reasonable control.
ace65 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. We do not sell your personal data to third parties. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, and improving the platform.
For full details on how ace65 handles your personal data, including your rights under applicable data protection law, please read our Privacy Policy.
ace65 reserves the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify registered users by email and display a notice on the platform. The updated terms will take effect 7 days after notification, unless the change is required by law or relates to a security issue, in which case it may take effect immediately.
Continued use of the ace65 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you should close your account before the effective date.
We recommend checking this page periodically to stay up to date with the current Terms and Conditions. The "Last Updated" date at the top of this page will always reflect when the most recent change was made.
If you have a question about these Terms and Conditions, or if you believe your account has been treated unfairly, please contact the ace65 support team. We aim to respond to all queries within 24 hours.
In the event of a dispute regarding a bet outcome, payment, or account decision, please contact support with full details of the issue. ace65 will investigate and respond within 5 business days. All disputes are reviewed using server-side records, which are considered the definitive record of all platform activity. ace65's decision on disputes is final, subject to any applicable legal rights you may have.